🔒 Privacy Policy

Effective Date: 1st January, 2025

Eke Marketplace (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile services, and marketplace platform.

By accessing or using Eke Marketplace, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information (provided by you)

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely via third-party providers)

  • Account login credentials

  • Business information (for vendors)

b. Non-Personal Information (collected automatically)

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and navigation paths

  • Cookies and tracking technologies

c. Vendor Information

For vendors, we may collect additional details such as:

  • Business registration details

  • Bank account information for payouts

  • Tax identification (if required by law)


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer service and vendor support

  • Verify accounts and prevent fraud

  • Improve website functionality and user experience

  • Personalize marketing, offers, and recommendations

  • Communicate with you regarding updates, promotions, or policy changes

  • Fulfill legal, regulatory, and tax obligations


3. Sharing of Information

We do not sell or rent your personal data. However, we may share information in the following cases:

  • With Vendors: To complete your purchases and deliveries.

  • With Service Providers: For payment processing, shipping, analytics, and IT support.

  • With Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.

  • In Business Transfers: If Eke Marketplace undergoes a merger, acquisition, or sale of assets.


4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze site traffic and performance

  • Show personalized ads and offers

You may adjust your cookie preferences in your browser settings.


5. Data Security

We implement industry-standard security measures such as SSL encryption, firewalls, and secure payment gateways to protect your personal data. However, no method of transmission or storage is 100% secure.


6. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your data

  • Request deletion of your personal information

  • Opt out of marketing communications

  • Limit or object to certain data processing activities

To exercise these rights, please contact us (see Section 9).


7. Children’s Privacy

Eke Marketplace does not knowingly collect or process information from children under 13 years old. If we become aware that we have collected personal data from a child, we will delete it promptly.


8. International Data Transfers

As a global marketplace, your information may be transferred and processed outside your country of residence, including in the United States. We ensure such transfers comply with applicable data protection laws.


9. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

📧 Email: info@ekemarketplace.com
📞 Phone: +1-224-266-4186
📍 Address: Laurel, Maryland


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review it periodically.


👉 Your trust is important to us. At Eke Marketplace, we protect your privacy while connecting Africa to the world.